Company knowledge with AI
An internal assistant that knows your documents and processes.
- Starting point
- Quote for your project after the first conversation
How company knowledge with AI becomes easy to find for your team
How do we handle a complaint, which discount applies to regular customers, who is responsible for the alarm system? The answers are somewhere in folders, emails and chats, or only in the head of the person who has been there longest. An internal assistant answers such questions from your approved documents and shows the source at the same time.
Prepare information in one place
We gather with you the documents that matter: work instructions, price lists, product sheets, minutes. You decide what is included and what stays confidential.
Answer everyday questions
Employees ask in their own words about products, prices or processes and get an answer that refers to the document it comes from. We test the answers with real questions from your team.
Find sources and responsibilities
Decisions, responsibilities and changes become easy to find instead of disappearing in chats. Your business names who keeps documents up to date, so that the assistant does not answer with outdated information.
Example scenario (fictional)
Company knowledge with AI in practice
An electrical installation business with several teams has filed work instructions, manufacturer documents and records in folders and emails over the years. A fitter uses a phone to ask how the acceptance inspection of a solar PV system has to be documented and gets the procedure with a link to the current checklist. The office manager sees which questions are asked often and adds to the documentation where answers are missing.
How you can tell it fits
- A good fit if knowledge depends on a few people and new employees have to keep asking.
- A good fit if the documents exist but nobody can find them.
- A good fit if the same internal questions keep coming up in the chat.
What is included and what is not
The assistant only knows what you approve and does not replace a professional decision; for payroll or personnel data, we recommend clear exclusions. Your business has to keep the documents up to date, and we show you how to do that with little effort.
Starting point
We prepare a separate quote for this.
A single existing workflow can also be a sensible starting point. You describe it, and we tell you what we can solve properly to begin with.
Quote for your project
after the first conversation
The first conversation costs nothing. Before we start, the quote sets out:
- the scope
- your input
- the sign-off
- the price
Licences, hosting and additional services are listed separately.
Two questions before you start
Where is our data stored?
That depends on the AI provider and storage location, which we choose and document with you. We discuss beforehand which documents are processed at all and which are not.
What if a document is out of date?
The assistant shows the source for every answer, so outdated information stands out and can be corrected. We agree together who maintains which documents and how changes are taken on.
The first conversation costs nothing.
Abbas and Shervin take the time to understand how your workflow runs today.
Write directly to abbas@fehablabs.ch or shervin@fehablabs.ch, or use the form.